When the early bird catches the worm: The impact of training in retail

Arbeitspapier

We econometrically evaluate the performance effects of a six month e-learning programme in a large retail chain with monthly data on sales revenue, for four years using panel regressions. Participants in early cohorts show positive performance effects during training periods that depreciate afterwards. We conclude that offering training on a voluntary basis leads participants with the highest expected idiosyncratic gains and the highest talent to self-select into early participation. As performance effects already unfold during training, our findings put forward the importance of continuous training with close coaching unlike single training incidences.

Object Details

• Language: Englisch

References and Relationships

• Bibliographic citation: Series: IZA Discussion Papers ; No. 6037

Classification and Topics

• Classification: Wirtschaft ; Multiple or Simultaneous Equation Models: Cross-Sectional Models; Spatial Models; Treatment Effect Models; Quantile Regressions; Social Interaction Models ; Multiple or Simultaneous Equation Models: Panel Data Models; Spatio-temporal Models ; Human Capital; Skills; Occupational Choice; Labor Productivity ; Personnel Economics: Training
• Subject: evaluation ; company training ; e-learning ; average treatment effect ; average treatment effect on the treated ; selection effect ; continuous learning ; continuous vocational training ; Betriebliches Bildungsmanagement ; E-Learning ; Handelsberufe ; Wirkungsanalyse ; Einnahmen ; Schätzung ; Deutschland

Contributors, Places and Time

• Event: Geistige Schöpfung
• (who): Hinerasky, Christiane ; Fahr, René
• Event: Veröffentlichung
• (who): Institute for the Study of Labor (IZA)
• (where): Bonn
• (when): 2011

Further information

• Handle: http://hdl.handle.net/10419/58596
• URN: urn:nbn:de:101:1-201110263814
• Last update: 10.03.2025, 11:41 AM CET