Artikel
Elevating Shopping Experiences Through Digital Technologies - The Case of Retail Agglomerations
Increasingly seizing the opportunities digitalisation offers, physical retail agglomerations such as city centres, shopping centres and High Streets draw on digital applications to elevate customer experiences. From a marketing perspective, the challenge lies in finding and implementing those types of digital applications that consumers find both useful and easy to use. Based on a series of qualitative interviews with shoppers, this article provides a guide to the management of retail agglomerations to successfully digitise their customers' shopping experience.
- Sprache
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Englisch
- Erschienen in
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Journal: Marketing Review St.Gallen ; ISSN: 1865-7516 ; Volume: 35 ; Year: 2018 ; Issue: 6 ; Pages: 34-41
- Klassifikation
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Management
- Ereignis
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Geistige Schöpfung
- (wer)
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Dizdarevic, Amela
Evanschitzky, Heiner
Backhaus, Christof
- Ereignis
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Veröffentlichung
- (wer)
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Thexis Verlag
- (wo)
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St.Gallen
- (wann)
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2018
- Handle
- Letzte Aktualisierung
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20.09.2024, 08:24 MESZ
Datenpartner
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.
Objekttyp
- Artikel
Beteiligte
- Dizdarevic, Amela
- Evanschitzky, Heiner
- Backhaus, Christof
- Thexis Verlag
Entstanden
- 2018